Selecting a VoIP solution for an organization encompasses an array of decision making regarding cost and serviceability.
Cost Considerations
Small businesses often don’t have the same options in adopting new technologies as large businesses do. Funds and resources restrict decision making for small businesses. VoIP can offer significant cost reduction and a number of other features that are otherwise unaffordable. Traditional phone services cost a small business around three times more per employee. VoIP service providers recognize this emerging market in SMB and now offer packages tailored to SMBs. The initial investment in VoIP remains the most important challenge.
- There are four cost sources:
- IP phone terminals
- Core infrastructure for call handling
- Service
- License fees (ongoing)
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